You must submit an order in advance for our technicians to take a look into your server and fix it.

You pay for the time it takes to diagnose or troubleshoot the problem with your server and not one lump sum per incident. Whether it is simple or difficult, you pay only for the amount of time it takes. We charge by the hour ($69.95), with a minimum of one hour. If you have any further questions, please feel free to contact our Customer Service Department at customerservice@servertune.com. Thank you!

Other articles in this Category

Do I really need an expert to assist me?

Do I have to sign a contract?

How do you back up your guarantees?

We need to purchase one of ServerTune's mangement plans. Do you give discounts for multiple servers?

Do you offer server management on a monthly basis?

Can I host porn or adult content on my dedicated server?

What is your cancellation policy?

Can I host an IRC server?

Do you have pre-pay discounts?

How much do you charge to install or remove a software?

What Opertaing Systems and software applications do you support?